COVID Burnout - and the small gift I gave myself to cope Julia RennApril 23, 2021Burnout, Conferences, Figma, Professional Development Comment
Engaging with customers in crisis: Using empathetic design to create happier customers and better utility outcomes Julia RennJanuary 31, 2021
Summer 2020: COVID-19, Demand Response, and our Customers Julia RennAugust 31, 2020Uplight, COVID19, Research, Demand Response, User feedback, Orchestrated Energy
Video: Communicating with Utility Customers During COVID-19 Julia RennJune 10, 2020Uplight, COVID19, Research
Principles of Utility Customer Communication During COVID-19 Julia RennApril 6, 2020Uplight, Research, COVID19
